We sell and distribute Iron On Name Labels and Vinyl Name Stickers to mark children's clothing, personal items, school stationery as well as your personal belongings

Frequently Asked Questions

ORDERING YOUR LABELS FROM STUCK 2 U

  1. If there is no distributor close to your hometown on the distributor listing page, please download the Stuck 2 U order form and email it directly to us, using the email address listed on the page - orders@stuck2u.co.za
  2. PAYMENT IS REQUIRED IN FULL WITH YOUR ORDER.
    Your order will not be submitted until payment has been received in full.
    • Please ensure that payment is made either to the distributor you placed your order with or direct to us. Bank Details are indicated on the order forms.
  3. We process orders weekly, please try and submit your order before Monday evenings to avoid a further week being added to your delivery time.
    • Delivery is 2 - 3 weeks.
    • Please note that orders placed in November, December, January can have a delivery time of up to 4 weeks due to the year end rush which causes a huge overload on our production / delivery times. However, we always endeavour to get the labels out to the customer as fast as we can.
  4. Once the labels are ready for collection :-
    • if you ordered with a distributor they will contact you to arrange delivery/collection;
    • if you ordered direct with us we will contact you to arrange collection or to provide a tracking number if you requested that your labels be posted to you.
PLEASE NOTE
  • THE STICKERS / LABELS ARE ONLY AVAILABLE IN THE QUANTITIES AND COLOURS INDICATED ON THE ORDER FORM AND YOU CAN ONLY INSERT ONE NAME PER PACK

    i.e. 100 Stickers for JULIA PERRY and not 100 Stickers split into 30 - JULIA PERRY, 30 - DYLAN PERRY and 40 - RYAN PERRY.

  • IF YOUR NAMES ARE SHORT ENOUGH YOU CAN PRINT TWO NAMES ONTO ONE LABEL AND CUT YOUR LABEL IN HALF.

APPLICATION INSTRUCTIONS FOR YOUR LABELS / STICKERS

Magic Tape Labels

Magic Tape Labels

Set the iron to cotton setting and switch the steam off. Peel off one label and place name up onto the material.Place the piece of baking paper provided over the label.

Apply iron to the label with a heavy downward pressure for 10 seconds, making sure the edges are well pressed. The grain of the material must appear on the label to ensure that the label has been ironed on properly. If the label has not stuck entirely to the clothing repeat process for a further 3 - 5 seconds. Allow to cool before use.

NEVER PUT THE IRON DIRECTLY ONTO THE LABEL.


Woven Labels

Woven Labels

Set the iron to the linen/cotton setting and switch the steam setting off. Place the label name up onto the material. Apply iron to the label with a heavy downward pressure for 10 seconds, making sure the edges are well pressed. If the label has not stuck entirely to the clothing repeat process for a further 3 - 5 seconds. Allow to cool before use.

For ribbed material, place the label parallel with the rib. To ensure the label does not come off, a stitch can be placed in each corner of the label.

THE LABEL SHOULD ALSO BE RE-IRONED AFTER EACH


Durable Stickers and Mini Stickers

Durable Stickers & Mini Stickers

Microwave, dishwasher, fridge and freezer safe. Apply to any smooth, clean, dry surface. Clear stickers are included for use inside shoes - simply apply on top of the colour sticker.

DO NOT PLACE IN DISHWASHER FOR 24 HOURS AFTER FIRST APPLICATION.


TROUBLE SHOOTING

Q.A.

Why are my stickers coming off in the dishwasher?

Please ensure that the surface you are applying the sticker to is completely smooth, clean and dry. If the surface has a slight texture the sticker will not adhere properly causing it to come off. You should not wash the item for 24 hours after first application, you need to allow the glue to adhere properly and putting it into the dishwasher soon after will not allow this and the sticker will come off.

When applying a sticker please rub the sticker on with downward pressure ensure maximum adhesion. If you are applying the sticker to a juice bottle rather place the sticker vertically rather than horizontally, it stays on longer that way.


Q.A.

Why are my magic tape labels coming off in the washing machine?

You need to ensure that the label has completely melted into the item of clothing when applying it with the iron. If this does not happen the label will come off in the washing machine. You must switch the steam off on your iron when applying the labels and make sure your iron is hot. If you are worried about it being too hot, then rather make it a bit cooler but iron the label on for longer. Magic Tape Labels can withstand a hot wash of up to 60 degrees Celsius only !

NB - YOU CANNOT IRON MAGIC TAPE LABELS, TRANSFERS, LETTER TRANSFERS AND WOVEN LABELS ONTO QUANTEX OR LYCRA, IT DOES NOT ADHERE. YOU HAVE TO IRON THE LABEL ONTO THE CLOTHING TAG IF THERE IS ONE OR IRON IT ONTO COTTON TAPE AND SEW IT ONTO THE ITEM.


Q.A.

Why are my woven labels coming off?

These labels should have a stitch sewn into each corner to ensure that this does not occur. When the item of clothing is washed the woven label does lift very slightly from the clothing and for this reason it is highly recommended to iron over the label every time after washing.

Woven Tape Labels can withstand a hot wash of up to 60 degrees Celsius only !